It is REG’s policy to support the MPAA ratings system to the fullest extent possible.
For films rated “R” by the MPAA:
Note: Admission policies may vary by location due to state or local ordinances. Contact your local theatre if you have questions regarding any state or local requirements.
For films rated “NC17” by the MPAA:
Children under 3 are free except in reserved seating and recliner locations. Children 3 to 11 must pay the child admission price. Senior tickets are valid for adults 60 years and older. Not all ticket types are available for all performances.
Please call theatre for any local restrictions.
ADA Seating & Companion Pass:
Costumes with Masks and Props:
Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons.
Security issues have become a daily part of our lives in America. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety.
Skateboards and Hoverboards:
In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely.
Lost and Found:
Regal Entertainment is not responsible for lost, stolen, or recovered personal items. Before leaving the auditorium, please check around your seat for any personal belongings. For assistance, contact a staff member.
No recording devices (cameras, video recorders, sound recorders, etc.) are permitted to be used within any Regal Entertainment Group facility.
Personal Communication Devices:
In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium.
Soliciting or loitering on Regal Entertainment Group premises is not allowed.
All Regal Entertainment Group theatres are smoke-free environments.
Outside Food or Drink:
No outside food or drink is permitted in the theatre.
Films in 3-D may not be available at all locations. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Please see one of our theatre managers if you have any questions regarding 3-D films.
You can receive refunds for tickets up to 60 minutes before the showtime. For purchases made via our Regal Mobile APP or the Regal website please call 1-877-Tell-Regal or 1-877-835-5734 option 2. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. There are no refunds after the printed showtime. For extenuating circumstances, please consult theatre management.