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Do I need to use a physical Crown Club card in order to earn credits when I make purchases at the box office, concession stand or in-theatre kiosks or will the virtual Crown Club card on my phone suffice?

You can use your physical Crown Club card, your virtual Crown Club card created via the App (download at or at, the valid phone number you’ve attached to your account, or your Card number to earn credits for purchases at the box office or concession stand.

You can use your Card or Card number to earn credits for purchases made at in-theatre kiosks.

To earn credits from ticket purchases online, you’ll need to enter your Card number during the transaction (but note that you will not earn credits on convenience fees charged by any online third-party ticket retailer).