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Do I need a physical Crown Club card to redeem rewards that are 'loaded onto my Card' (like popcorn and drinks)?

No. You may present your physical Crown Club card or virtual Crown Club card, or provide the cashier with the valid phone number that you’ve attached to your account or your Card number, in order to redeem such rewards. To see which rewards you have loaded onto your Card, simply (1) click on the “My Crown Club” button at (any earned but unused rewards that have been loaded onto your Card will be displayed above the main banner) or (2) tap the purple Card on the App’s home screen.