Can I use the credits I earned in the old Regal rewards program in the new Crown Club program?
Credits earned in the old Regal rewards program were converted to credits in the new Crown Club program at the beginning of 2016 such that, upon conversion, each member in the old Regal rewards program was just as close to an admission ticket reward as such member was as of termination of the old Regal rewards program. For example, a patron with 295 credits in the old program was five credits (a $5 purchase) away from earning an admission ticket reward, so upon conversion to new Crown Club program credits, such patron was credited with 14,500 credits, which is 500 credits (a $5 purchase) away from earning an admission ticket reward.
However, if you haven’t registered as a member of the new Crown Club, you may only earn credits (see “How do I earn credits with my Card?” above) and may not redeem credits for rewards. Once you register (see “What does registering a Card mean?” above for further information on how to register your Card), you may enjoy all of the benefits of the new Crown Club program, including the ability to redeem your credits (see “How do I use my credits to obtain rewards?” above). Also, members in the old Regal rewards program were awarded Visits in the new Crown Club program based on such members’ activity at Regal theatres in the 12 months prior to January 1, 2016, when Visits under the new Crown Jewel bonus program began to accrue.