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What happens if, after 12 months at a Jewel Status, I haven’t earned enough Visits to progress to the next Jewel Status?

After such 12-month period, you will be placed at a Jewel Status calculated based upon the number of Visits you earned during such 12-month period. For example, if you reach Ruby Status and then earn only four Visits during the 12 months during which you are at Ruby Status, then, at the end of such 12-month period, you will be deemed to have four Visits and will need two more to achieve Emerald Status (which you would then maintain for 12 months unless you move to a higher status with additional Visits). Likewise, if you reach Diamond Status and then earn 20 Visits during the 12 months during which you are at Diamond Status, then, at the end of such 12-month period, you will be deemed to have 20 Visits and will retain your Diamond Status for another 12 months.